Beginning October 1, 2021 BalletMet, in collaboration with other leading Columbus performing arts organizations, will require all patrons (12 and older), staff, and volunteers to provide proof of full vaccination or a negative COVID-19 test in order to attend indoor events and performances. Masks will be required regardless of vaccination status or age.

Ticketholders will be notified by email if health safety protocols change before an event. If you are sick or not feeling well, please stay home.

Refunds will be issued to anyone exhibiting COVID-19 symptoms when they arrive. In lieu of a refund, please consider helping sustain the performing arts by:

  • Crediting the ticket amount to your account and applying it to a future performance.
  • Donating the price of your unused ticket back as a tax-deductible gift to BalletMet.

FULLY-VACCINATED PATRONS

A patron vaccinated against COVID-19 by a two-dose mRNA vaccine (Moderna, AstraZeneca and Pfizer), or a single-dose vaccine (Johnson & Johnson), is considered “fully vaccinated” two weeks after the final dose of vaccine (the second dose for a two-dose regimen, or the single dose for a single-dose regimen).

Documentation of vaccination status, along with ticket and valid I.D., must be shown upon entry to the venue and available upon request at any time.

The following are acceptable as proof of full vaccination:

  • Vaccination card or record (Government or Healthcare provider issued)
  • Photo of a vaccination card (physical or digital)

Documentation must include:

  • Name of the person vaccinated
  • Vaccine provided
  • Date the final dose was administered

NOTE: Self-reported (home test) results will not be accepted. All results must be from a licensed test provider, laboratory, or health care provider.

PATRONS WITHOUT VACCINATIONS

Patrons unable to be vaccinated,​ ages 12 and up, will be required to show proof of a negative COVID-19 PCR test taken within 72 hours prior to event attendance or a negative antigen test taken within 24 hours prior to the event.

Documentation of a negative COVID test, along with ticket and valid I.D., must be shown upon entry to the venue and available upon request at any time.

The following are acceptable as proof of a negative COVID-19 test result:

  • Printed document (Government, or Healthcare provider issued)
  • Email or Text message displayed digitally (Government, or Healthcare provider issued)

Documentation must include:

  • Name of the person tested
  • Test type performed
  • Date of negative test result (taken within 72 hours (PCR) or 24 hours (antigen) prior to event attendance)

NOTE: Self-reported (home test) results will not be accepted. All results must be from a licensed test provider, laboratory, or health care provider.

Frequently Asked Questions

Do I still need to wear a mask?

Yes, masks are required in all public places. Masks must completely cover your nose and mouth. Gaiters and bandanas are not acceptable. If a face mask does not comply with our policy, we will provide a complimentary replacement face mask. Masks must be worn at all times except while eating or drinking for brief periods.

I bought a ticket before this policy was enacted. I no longer wish to attend. What is your refund policy?

BalletMet will provide refunds for patrons who purchased tickets prior to September 20, the announcement date of the new policy.

Are there alternatives to refunds?

Yes. In lieu of a refund, please consider helping sustain the performing arts by:

  • Crediting the ticket amount to your account and applying it to a future performance.
  • Donating the price of your unused ticket back as a tax-deductible gift to BalletMet.

Can I take an at-home COVID test?

No. At home tests will not be accepted, nor will self-reported negative tests. Only tests administered by a test provider, health care provider, laboratory or a pharmacy will be accepted.

I just got my vaccine yesterday - does that mean I’m fully vaccinated?

No. A patron is considered fully vaccinated two weeks after the second dose of the two-dose mRNA vaccine (AstraZeneca, Moderna or Pfizer), or the single dose vaccine (Johnson & Johnson). If it has not been two weeks you will need to provide a negative COVID test for entry.

Do I need to complete a health screen before attending?

Yes. If you answer yes to any of our health screening questions, please do not attend your performance, please call our box office  to discuss option.

  • Have you tested positive for COVID-19 in the past 14 days?
  • Have you experienced any symptoms commonly associated with COVID-19 in the past 14 days? (Common COVID-19 symptoms include: new or worsening cough, difficulty breathing, shortness of breath, sore throat, loss of your senses of taste or smell, headache, body aches, chills, fatigue, abdominal pain, nausea/vomiting, or diarrhea).
  • Have you come in contact with a person with a confirmed or suspected case of COVID-19 in the past 14 days?
  • Do you feel feverish or do you have a body temperature greater than 100.4⁰ F (38⁰ C)?

Thank you for helping us keep our venues and performances open!

For further questions on ticketing, please contact our Box Office at 614-229-4848 or [email protected]