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Special offers and Discounts!
BalletMet has several special offers and discounts available for every show.
Find out more!
Interested in attending more than one performance?
Create your own BalletMet experience with our subscription packages, the most flexible and affordable way to see the ballet.
Become a Subscriber!Ticketing FAQ
Where do I buy tickets?
Single tickets can be purchased online HERE, by calling the BalletMet Box Office at 614-229-4848 or the CAPA Ticket Center at 614-469-0939.
Season Subscriptions, Subscriber Services, Academy students/families can call the BalletMet Box Office at 614-229-4848. Rush tickets for college students with a valid student ID can be purchased for $15 at the theater beginning two hours prior to show time. Groups of 10 or more can purchase discounted tickets through the BalletMet Box Office.
When purchasing tickets online, you will get a confirmation email from [email protected] which includes details on how to login and access your digital wallet. If you don’t receive this email in your main inbox, please check your spam folder.
How do I use my digital ticket wallet?
Digital tickets are a contactless way to deliver tickets directly to your mobile device using a mobile wallet.
Here are three simple steps to accessing your BalletMet Digital Ticket Wallet:
- Log into mytickets.balletmet.org with the same username/email and password you use to purchase tickets from BalletMet. A link to your wallet can also be found in your order confirmation and ticketing account.
- After logging in on your mobile device, your tickets for all upcoming performances will be displayed in “My Events.”
- Tap on a performance to see your digital tickets. Your ticket wallet will automatically update with a QR code prior to the performance and the ushers will use that code to scan you in for the show. A ticket will not be valid for entry without a QR code.
Quick Links
How do I avoid ticket scammers?
The only official ticket sources for BalletMet events are the BalletMet Box Office, balletmet.org website and the CAPA Ticket Center. BalletMet is not responsible for tickets purchased from unauthorized sources, which does include ticket brokers and third-party resellers. Tickets purchased at unauthorized sources are often greatly inflated in price; they may be lost, counterfeit or invalid.
It is legal to resale event tickets in Columbus. You will find BalletMet event tickets on sale with ticket brokers, but these are not the primary sales point. Please keep in mind that if tickets are purchased from a ticket broker:
- We are not responsible for tickets purchased through unauthorized third parties.
- We cannot guarantee your tickets are valid, and you may not be guaranteed admittance into the theater.
- We cannot replace lost or stolen tickets.
- We cannot issue a refund if an event is cancelled.
- We cannot contact you with information about the event, cancellations or time changes.
Here are some tips to unintentionally avoid buying tickets from scalpers:
- Only purchase tickets from the BalletMet Box Office or the CAPA Ticket Center.
- If you see tickets that are more than $100 (before fees), you are probably buying from a third-party ticket broker and there is no guarantee these tickets are genuine.
All sales are final and tickets are non-refundable. Casting, program, schedule, and pricing subject to change without notice. BalletMet reserves the right to return and refund any tickets identified as being sold above face value, minus ticket fees.
Weather Policy
Performances will go on as planned unless there is a Level 3 snow emergency in Franklin County. If a show is cancelled, the value of the tickets will automatically be refunded and you will be notified via email. We will post cancellation notices to all of our social media outlets and on the website. If the show is not cancelled, but you choose not to come, we can offer the following options for the value of your tickets:
- We can exchange into a different performance.
- We can shift the value of the tickets to Account Credit for use toward a future performance.
- You can donate the value of the tickets back to BalletMet as a tax deductible donation.
If you choose not to attend, please call us at 614-229-4848 and leave a voice mail or email us before the missed show at [email protected] to let us know which option you choose and we will act accordingly.
Can I refund my tickets?
If you cannot attend a performance, please inform the box office in advance of the missed show. Tickets are non-refundable, but there are options:
- Credit the ticket amount to your account and apply it to a future performance
- Donate the price of your unused ticket back as a tax-deductible gift to BalletMet
Contact the box office at [email protected] or call us at 614-229-4848 for assistance.
How do I access my account?
To access your online account and tickets, login HERE and “click email address for account profile: [email protected]” at the top of the page. After you click on your email address, you can access your tickets from the “Upcoming Events” option on the left side of the page. If you chose to have your tickets sent to your digital wallet, directions to access your wallet are above.
Does my young child need a ticket?
Yes, every patron, regardless of age, is required to have a ticket to enter the theatre.
I have a promo code. How do I use it?
You may enter the promo code first at the top right of the ticket purchase page and hit submit. Then you will be able to see which tickets are available with that code/discount. Be sure to enter your code prior to selecting tickets.
Discounts cannot be applied to previous purchases.
What if I have questions?
Please direct any questions to [email protected]. We are happy to help!